Account Deletion Request — Simple Church Rota

1 How to Request Deletion

To request the permanent deletion of your Simple Church Rota account and all associated data, please send an email to our support address below. Include the email address registered to your account so we can locate it promptly.

Subject: Account Deletion Request — include your registered email address and church name

We will acknowledge your request within 2 working days and complete the deletion within 30 days.

You email us your request

We acknowledge within 2 working days

Deletion confirmed within 30 days

2 What Gets Deleted

Upon completion of your request, the following personal data held by Simple Church Rota will be permanently and irreversibly deleted:

Your name and contact details Full name, email address, and phone number

Church membership & rota data Your association with any church, team, or service group

Scheduling history All past and future rota assignments linked to your account

Availability & unavailability records Any dates or preferences you have submitted

Notes and profile data Any personal notes or admin comments attached to your profile

Notification preferences Email and SMS preferences and linked notification records

Google Calendar connection Any OAuth tokens or calendar sync data associated with your account

3 Data Retention

In most cases, all data is permanently deleted within 30 days of your confirmed request. However, certain records may need to be retained for a limited period in the following circumstances:

Legal & compliance obligations: If required by law (for example, financial records relating to any paid subscription), we may retain the minimum necessary data for up to 7 years in accordance with UK HMRC accounting requirements. This data is held securely, is not used for any other purpose, and is deleted as soon as the legal obligation expires.

Anonymised aggregate data: Non-identifiable, anonymised usage statistics (e.g. number of rotas created) may be retained for service improvement purposes. This data cannot be linked back to you in any way.

If your church administrator has independently exported or stored rota data outside of Simple Church Rota, we are not responsible for data held in those separate systems. We recommend contacting your church directly if you have concerns about data they hold.

4 Your Other Rights

Under UK GDPR, you also have the right to request a copy of the data we hold about you, or to ask us to correct inaccurate data, before choosing to delete your account. To exercise any of these rights, use the email address above.

For further information, please read our Privacy Policy. If you believe your rights have not been respected, you may lodge a complaint with the Information Commissioner's Office (ICO).